GLIP / Privacy Policy

Privacy Policy

This policy describes how GLIP handles information when you use glip.tv to create events, share media, or make purchases.

Information you provide

We process account and contact information, event details, photos and videos, guest submissions, and messages you send for support. Uploaded files may include metadata such as capture dates or location information. Only upload information you have permission to share.

How the service uses information

We use information to sign you in, operate galleries and photo walls, apply event permissions and moderation, process upgrades, send service messages, respond to support requests, and maintain the service.

Event visibility

Hosts choose event visibility, upload permissions, and moderation settings. An unlisted link can be forwarded; unlisted does not mean access is restricted to named people. Hosts and authorized event participants may view, download, or share content according to event settings. Contact the host if you want an event submission removed.

Service providers and payments

GLIP uses hosting, database, storage, email, and payment providers to operate the service. Current software integrates Replit hosting and storage, PostgreSQL database services, Resend email, and Stripe payments. Stripe handles payment details; GLIP stores payment references and status to manage purchases.

Cookies, analytics, and advertising measurement

GLIP uses session cookies to keep you signed in and browser storage to remember checkout and referral information. The software includes Google Analytics, Google Ads, Meta, OpenAI advertising measurement, and product analytics integrations. When enabled, these services can receive usage events, device or browser information, advertising identifiers, and purchase information. Some server-side advertising integrations can send hashed identifiers.

GLIP also uses a first-party browser identifier, stored in a cookie for up to 90 days, to measure visits and free-event clicks. When you create an account, we can link those actions to account creation, event creation, upload milestones, and confirmed purchases. This helps us understand where the service is useful or difficult to use. These funnel records contain identifiers and activity timestamps; the marketing collector does not send event names, photo contents, full referral URLs, or URL query strings.

Browser controls can restrict cookies and storage, which may affect sign-in and checkout recovery. Contact us about privacy choices or questions concerning these integrations.

Optional HeyCatch analytics and your choices

GLIP uses HeyCatch, Inc. as an analytics processor to understand public-page visits, interactions, account creation and purchases. Limited page paths and interaction types, browser and session identifiers, and an account ID may be sent. For a signed-in account, we may also send email address, display name and signup date. Purchase events include amount, currency, plan and billing type. HeyCatch’s delivery infrastructure receives connection information such as your IP address.

Our HeyCatch integration excludes uploaded photos and videos, private event content, form input contents, passwords, card details, full referral URLs and URL query strings. Account-linked analytics is not necessary to create an event or make a purchase. HeyCatch processes these analytics on our instructions under its Data Processing Addendum; see its privacy policy for its providers, retention and international-transfer information.

HeyCatch analytics is enabled by default on eligible browsers, without an automatic landing-page popup. Our advertising is focused on the United States; this default is not a location check. Use the Analytics privacy choices link in the site footer or controls on this privacy page or the account profile page to allow or decline HeyCatch analytics for this browser. We preserve prior declines; declining does not prevent use of GLIP. You can change your choice at any time. We honor Do Not Track and Global Privacy Control by keeping HeyCatch collection off. These choices apply to HeyCatch; the other analytics and advertising integrations described above have separate controls.

A preference cookie remembers your choice for up to 365 days. Default analytics eligibility is recorded separately from an affirmative Allow choice; visiting the site is not recorded as affirmative consent. GLIP also stores an opaque browser preference reference and its version so that a saved withdrawal stops future HeyCatch purchase events, including events from a checkout started before withdrawal. A later allowance does not retroactively authorize an earlier checkout. This preference record is used to enforce your choice and is not sent as a customer profile to HeyCatch. Changing a browser setting may require revisiting GLIP so it can save that signal. If a choice cannot be saved, the control explains how to retry.

Withdrawal stops future collection; it does not automatically erase events already received. Contact support@glip.tv to request access or deletion of previously collected information.

Retention and requests

GLIP stores event information and uploads to provide galleries and downloads. Hosts should download a separate copy of important media. Contact support@glip.tv to request access, correction, or deletion of your account information or content. We may need to verify your identity and retain transaction records or other information where needed for legal obligations, disputes, or security.

Temporary private demos

A demo gives you a temporary photo and video gallery without creating an account. Access expires after one hour. Demo uploads are automatically deleted after expiry; failed deletions are retried. You can close the demo sooner to immediately remove access and queue its uploads for deletion. Keep your original files. Anyone with the private link can access the demo and its uploads, so share the link only with people you trust. Demo uploads do not transfer into a newly created event.

We measure successful demo starts, whether a demo receives a real upload, live-wall use, and clicks to create a free event. Sample photos are excluded from the real-upload milestone. These activity records use identifiers and timestamps, not photo contents or private sharing tokens, and may remain after the demo files are deleted. Where the same browser later creates an account, these actions can be linked to the account and purchase funnel described above.

Contact

Email support@glip.tv with privacy questions. We will update this page when the policy changes.